Jeffrey Zeldman, one of the web’s foremost experts and thinkers shines a light on one of the major fallacies surrounding web design: thinking it’s something it’s not.
Web design is not book design, it is not poster design, it is not illustration, and the highest achievements of those disciplines are not what web design aims for. Although websites can be delivery systems for games and videos, and although those delivery systems can be lovely to look at, such sites are exemplars of game design and video storytelling, not of web design. So what is web design?
Web design is the creation of digital environments that facilitate and encourage human activity; reflect or adapt to individual voices and content; and change gracefully over time while always retaining their identity.
That’s it in a nutshell. The “creation of digital environments” that “reflect or adapt” and “change gracefully over time”. No word on whether Flash, Silverlight, AIR or any other technology is The Way Forward, it says what we’re about on the web: facilitating and encouraging human activity.
So please don’t think of web design in the same way as print or graphic design, or software design, or information architecture, or a collection of loosely-coupled technologies. It has elements of all of these things and more. Much more. As the inventor of the web, Saint Berners-Lee, puts forth in his book Weaving the Web:
[His] vision of the Web is something much more than a tool for research or communication; it is a new way of thinking and a means to greater freedom and social growth than ever before possible.
Not just a way to sell books (the footnote on that page is just as enlightening as the rest of the text, take a look) or to “connect” (whatever that means) but something that will have a positive impact on the quality of life for people on this planet. High ideals, granted, but noble ones and - with a lot of collaboration and work - achievable.
Roger Johansson is one of the leading experts on accessibility in website design. “Accessibility” means making sure that website will be usable by visitors with different abilities, experience, software and hardware. Just like it’s the law that you should not hinder disabled people accessing a shop, it’s a law in some places at least that websites should be accessible. Read here for more about website accessibility.
The big news for some time in accessibility circles has been the court case against Target which is now a class action, meaning any visually-impaired people who have had trouble using Target’s website can add their name to the growing list of disgruntled shoppers. Target tried to get out of the court case, and one of their arguments was that people having trouble using their site might not have bought anything anyway. They judge said:
“Target’s argument based on the speculative purchases would defeat most ADA claims. There is no requirement that a plaintiff who encounters physical accessibility barriers—such as a wheelchair user who confronts a store without ramps at its entrance—must provide a shopping list of products available at the store in order to proceed with an ADA claim,” the judge ruled. “Rather, it is sufficient that the (consumers who are suing Target) have alleged that they were denied access, by being diverted to another store, in order to meet the class definition.”
Which I think sums up the situation very nicely. Let’s get one thing clear: if you discriminate against people your business will suffer. By reducing the number of potential happy customers you have, or - as Target are finding out - by legal action.
I could launch into a tirade at the lunacy of modern Christmastime, but to be honest I’m too tired after shopping this weekend. If there was a modern 12 tasks of Hercules then shopping in Toys-R-Us a few weeks before Christmas would surely be one of them.
However it doesn’t have to be that way. Looking for the perfect gift? Look no further:
I remember the days of struggling to school with a trombone case only slightly smaller than a coffin at the end of my trembling arm. Whereas the violin players got to pretend they were in the Mafia ("Hey, you got a gun in there") I just got picked on ("Hey, you got a bazooka in there? Or just your lunch?").
The flute players could pack away their instrument in seconds flat, then fit it in their bags. Even the trumpet players had cases small enough to sling into a rucksack. But not the trombonists, we were stuck with carrying something that would make worried mothers push their children across the road, out of our way.
Still, it wasn’t all bad. There aren’t many instruments that can sound as rude as the trombone does, and for it to be correct. Con farto, indeed.
Damn right. Who needs designers? Designing a good advert is as easy as pie. So why waste money getting a so-called “professional” graphic designer to create your website or advertising campaign when you could do it yourself using Microsoft Word or Corel clip-art.
(This reminds me of my days working in a recording studio. I remember there was a client who wanted the track to be more ‘funky’. The reply was “Sure, I’ll just press the Funky Button”.)
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Whitby from the Hill
