?? “Never feel ashamed to start with a traditional (boring) stack – you may be the one launching a great project, while others still set up there build scripts.”
— Chris Heilmann (@codepo8) January 15, 2020
we talk about our tools to death because yes, they're important. They are what helps us build these services. But I want 2020 to be the year that conversation expands (more than now) to "but does this tool actually make an impact on the quality of our end-user experiences?"
— Suz Hinton (@noopkat) January 10, 2020
This x1000 — especially when we're talking about customers with disabilities, who have faced way too many apologies from customer support teams. Also note: any number of apologies for accessibility related things is too many.#a11y #accessibility #CustomerExperience https://t.co/AExS6FXBo1
— Derek Featherstone (@feather) January 9, 2020